Cancellation & Refund Policy

  • Order Cancellation:
    • Orders can be cancelled within 24 hours of placement by emailing info@houseoftexture.in or calling 9086661234.
    • Once shipped, orders cannot be cancelled.
  • Returns & Refunds:
    • Eligible for return within 7 days of delivery if the item is defective, damaged, or significantly different from the description.
    • To initiate a return, email us with your order number, reason, and photographs of the product.
    • Products must be unused, in original packaging, with all tags intact.
  • Non-Returnable Items:
    • Items marked “Final Sale” or “Non-Returnable” at the time of purchase.
  • Refund Process:
    • Refunds are processed within 7–10 business days after the returned item passes quality checks.
    • Refunds will be credited to the original payment method.
  • Replacement:
    • If stock is available, customers can opt for a replacement instead of a refund.